Reliable Payroll Operations for a Listed Manufacturing Enterprise

Enabling Accuracy, Compliance, and Scalability for a Listed Manufacturing Enterprise

As manufacturing organizations scale and enter regulated capital markets, payroll accuracy, statutory compliance, and process reliability become business-critical. Manual payroll operations can lead to delays, errors, and compliance risks especially for companies with large workforces and complex statutory requirements. This success story highlights how Wisecor partnered with a steel hose pipe manufacturing company listed on BSE and NSE to manage and streamline its payroll operations through a long-term outsourcing model, ensuring accuracy, compliance, and operational efficiency.

Long-term payroll outsourcing partnership (13+ years)

Centralized payroll processing from Wisecor Back Office

Automated payroll workflows and controls

Client

Client Type: Manufacturing Company Specialization: Steel Hose Pipes Manufacturing Market Milestone: Listed on BSE & NSE Engagement Duration: More than 13 Years Delivery Model: Offshore (Wisecor Back Office) The client operates in a compliance-intensive manufacturing environment with evolving regulatory and workforce requirements.

Scope of work

Wisecor was engaged to manage end-to-end Payroll Process Outsourcing, including: Payroll processing and salary computation Statutory deductions, compliance, and reporting Management of employee payroll data Automation of payroll workflows Error handling and reconciliation Ongoing process monitoring and improvement

Geographical Area Served

India Payroll operations managed centrally while supporting workforce requirements across locations.

Industry Area Served

Manufacturing Payroll & HR Operations Statutory Compliance Management Back-Office Process Outsourcing

Client Challenges

The client faced multiple payroll-related challenges as operations expanded:

  • Manual payroll processing causing delays

  • Errors in salary calculations, deductions, and taxes

  • High administrative effort and dependency on spreadsheets

  • Complexity in managing statutory compliance

  • Risk of non-adherence to regulatory timelines

  • Impact on employee satisfaction and operational efficiency

These challenges required a structured, scalable payroll management approach.

Wisecor’s Solution

Wisecor deployed a dedicated payroll team operating from its Back Office to ensure consistent execution and compliance.

Team Deployment

  • 1 Team Lead

  • 1 Senior Executive

  • 1 Payroll Executive

Key Interventions

  • Conducted a detailed analysis of payroll structure and requirements

  • Identified inefficiencies and compliance risks

  • Implemented advanced payroll software and automated workflows

  • Standardized salary, deduction, and tax calculations

  • Strengthened compliance checks and validation controls

  • Ensured timely payroll processing and accurate payouts

This approach reduced dependency on manual effort while improving accuracy and reliability

Outcome

Over more than 13 years of partnership, the engagement delivered:

  • Timely and accurate payroll processing

  • Improved adherence to statutory regulations

  • Reduced payroll errors and rework

  • Improved employee confidence and satisfaction

  • Stable and scalable payroll operations

The client continues to benefit from a dependable payroll framework aligned with regulatory expectations.

Impact Generated

  • Significant reduction in payroll processing time

  • Enhanced accuracy in salary and statutory calculations

  • Lower administrative burden on internal teams

  • Improved compliance and audit readiness

  • Cost efficiencies through reduced manual effort

  • Long-term operational stability and governance

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