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Strengthening Compliance and Due Diligence for a Global Pharmaceutical Leader

A decade-long partnership driving regulatory excellence through KYC verification and tax compliance outsourcing."

In the ever-evolving pharmaceutical industry, compliance and due diligence are not just legal requirements they are business imperatives. Wisecor partnered with a multinational pharmaceutical company to help streamline its distributor KYC verification, due diligence, and tax compliance processes across multiple regions. This long-term collaboration, spanning over a decade, showcases how strategic outsourcing can enhance accuracy, reduce risk, and empower organizations to focus on innovation and growth.

Continuous KYC and due diligence support for distributors across regions

Automated verification systems ensuring accuracy and regulatory adherence

Seamless tax compliance management through expert oversight

Client

The client is a globally recognized pharmaceutical enterprise, known for its innovation, ethical operations, and strong market presence. With an extensive distribution network spanning multiple regions, maintaining regulatory compliance and due diligence across all transactions was a critical priority.

Scope of Work

Wisecor’s engagement covered: Distributor KYC and Due Diligence Management Tax Compliance Outsourcing Verification & Validation Audits Data Management & Reporting Regulatory Monitoring and Support This end-to-end scope ensured seamless coordination between compliance, finance, and distributor management teams.

Geography Serviced

The project catered to multiple regions, including India, Southeast Asia, and select international markets where the client’s distribution network operates. Wisecor’s centralized back-office support ensured standardized processes across borders.

Industry Serviced

Pharmaceuticals and Healthcare Wisecor’s deep industry experience helped tailor the compliance framework to meet the strict regulatory demands of the pharmaceutical sector, where accuracy and accountability are paramount.

Client Challenges

The client faced several operational challenges:

  • Ensuring compliance with diverse regulatory frameworks across countries

  • Conducting thorough due diligence for a large distributor base

  • Maintaining accuracy and timeliness in KYC updates

  • Managing tax compliance efficiently while meeting evolving government regulations

These challenges required a trusted partner capable of combining domain expertise with digital efficiency to maintain full transparency and reliability across all distributor transactions.

Wisecor's Solution

Wisecor deployed a specialized compliance team to address these challenges effectively.
Our approach included:

  • Robust Process Implementation: Establishing structured workflows for distributor KYC verification and due diligence.

  • Advanced Tools & Techniques: Leveraging secure data analytics and automation to validate distributor information accurately.

  • Tax Compliance Expertise: Managing all aspects of tax due diligence in line with the latest regulatory requirements.

  • Ongoing Support & Supervision: Providing continuous assistance to ensure smooth operations and quick issue resolution.

Through proactive communication and systematic execution, Wisecor enabled the client to maintain consistency, accuracy, and compliance in every transaction.

Impact Genrated

Through this long-term partnership, Wisecor delivered measurable business impact:

  • Improved Regulatory Compliance: 100% adherence to distributor KYC and tax compliance regulations.

  • Reduced Operational Risks: Early detection and mitigation of compliance gaps.

  • Enhanced Efficiency: Streamlined due diligence workflows reduced turnaround time.

  • Data Integrity & Transparency: Secure verification and reporting enabled better decision-making.

Outcome

Over more than 10 years of collaboration, the partnership resulted in a robust, compliant, and scalable compliance ecosystem. The client achieved:

  • Greater focus on core business operations

  • Improved compliance reporting and documentation accuracy

  • Sustainable governance practices across its distribution network

  • Enhanced agility in responding to regulatory changes

By outsourcing its KYC verification and tax compliance to Wisecor, the client successfully minimized compliance risks and maintained operational excellence — strengthening its position as a trusted global pharmaceutical leader.

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