📍 Location: Andheri (East), Mumbai
🏢 Department: Technical
🧾 Payroll: Wisecor Services Pvt. Ltd.
About the Role:
We are looking for a motivated and technically skilled Service & Support Engineer to join a global leader in green and reliable power control solutions. This role is perfect for candidates with a strong electrical or marine engineering background who are passionate about delivering excellent technical support and system commissioning services.
Key Responsibilities:
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Provide daily technical support via phone, chat, ticket system, and 24/7 helpline.
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Conduct customer and internal training (basic to medium level).
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Test, document, and update technical materials for new and existing products.
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Carry out onsite product commissioning, troubleshooting, and replacements.
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Identify and report software/hardware quality issues.
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Collaborate with R&D teams and contribute to cross-functional technical projects.
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Willing to travel for 10–40 days/year across India for service support and installations.
Qualifications:
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Diploma or Degree in Electrical Engineering, Marine Engineering, or a related field.
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Practical experience in electrical systems is highly preferred.
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Good IT knowledge and strong command of English (written and verbal).
Core Competencies:
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Strong customer focus and sense of accountability
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Clear and professional communication skills
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Team player with the ability to remain calm under pressure
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Problem-solving mindset and adaptability
📩 How to Apply:
Interested candidates can share their CV or reach out directly:
Ankit Shetty
Senior HR Recruiter – Wisecor Services Pvt. Ltd.
📞 +91 77188 88269
📧 ankit.shetty@wisecor.in